I have lived at El Sereno for a little over four years now. Iâm 75 and being a homeowner for most of my life, I was concerned about living in an apartment. There was so many negative comments. Iâm telling you fro experience, this El Sereno apartment has proven to be the best decision I made for myself. I am so grateful for Donna, the manager. She will LISTEN to you and what I love is when she can accommodate you she will honestly help or do her best. She is always respectful. I have asked several questions and received a n, I canât do thatâ¦BECAUSE, and she educates me as to why. I love that! There are some that donât understand, or care that the apartment they live in is where they rent to live but there are rules and requirements they are expected to obey. They really give Donna a hard time but she doesnât budge from her loyalty to the company. JoLisa(misspelled Iâm sure) Donnaâs assistant, is a super woman! Pleasant, respectful, nice and kind. She does so much in assisting Donna freeing her to be an amazing manager. She s such a reliable and positive person. She just makes you feel respected and listened to honestly. There will probably always be complainers, people that donât like the rules and get mad because they donât like the rules. Oh well, try going into their apartment and doing what you want. ð¤·ââï¸
I love this place and just stay away from complainers. You would do well to honor Donna and JoLisa for being so diligent and representing ElSereno so professionally. I really admire the work they do and their professionalism.
